Scope
This notice explains what happens to your data when you message, mention or comment to the @askthisai account on Instagram. The assistant is run by the operator of AskThisAI.
If you write to a business that uses an assistant we built for it, that business decides how your data is used, and its own privacy notice applies.
What we receive
- Your Instagram account ID and username, and the profile details Instagram shares with the account.
- The messages, comments and mentions you send, and the replies we send back.
- Photos, videos, voice messages and links you share.
- Technical details such as message identifiers and times.
What the assistant works out
- The language you write in.
- A short summary of earlier conversations, so the assistant can pick up where you left off.
- Notes on your interests and preferred tone, used to shape answers.
- Transcripts of voice messages and descriptions of the photos and videos you send.
- Usage counters, such as how many requests you made today, to apply daily limits.
- Topic statistics that record subjects and counts, without message text.
Why we use it
- To answer you and provide the features you use: answers, photo and video analysis, transcription, image and voice replies, and video downloads.
- To apply fair-use limits and prevent abuse.
- To show sponsored recommendations. They are marked as sponsored and chosen by the type of conversation, not from a profile of you.
- To find and fix errors.
We rely on providing the service you ask for, our legitimate interest in keeping the assistant secure and reliable, and our legal obligations.
Who processes it
| Provider | What it receives | Why |
|---|---|---|
| Meta Platforms | Everything sent through Instagram | Delivers messages between you and the assistant |
| Our AI provider | The text, images, video and audio needed for a reply | Writes answers, transcribes and analyses media, creates images and voice replies |
| Our speech-to-text provider | The audio of voice messages | Converts speech to text |
| Our text-to-speech providers | Only the text of a voice reply, and only when the main voice service is unavailable | Creates voice replies |
| The site a video link points to, such as YouTube or TikTok | The link you send, requested from our server | Downloads the video you asked for |
| Our server provider | The data we store | Hosts the assistant |
Our AI providers process this data under business terms that do not allow them to use it to train their models. We do not sell your data. Ask us and we will name the providers in writing.
How long we keep it
| Data | Kept for |
|---|---|
| Recent messages used as conversation context | Until the conversation has been inactive for about 72 hours, when they are condensed into a summary |
| Conversation summaries, and notes on interests and tone | Until you send /reset or ask us to delete your data |
| Archive of messages and media | 180 days |
| Descriptions and transcripts of media | Until you ask us to delete your data |
| Usage and analytics events | 90 days |
| Error logs | 30 days |
| Topic statistics, without message text | 400 days |
| Your account record: Instagram ID, username, language and limits | Until you ask us to delete your data |
These are our current settings. If we change them, we update this notice.
Your choices and rights
- Send /reset in a direct message to delete your recent messages, conversation summaries and notes on interests and tone at once.
- Ask for everything to be deleted, as described in Deleting your data.
- Ask for access, correction or a copy of your data by writing to support@askthisai.net.
- Stop using the assistant whenever you like. It never starts a conversation with someone who has not written to it.
Automated answers
Replies are written automatically by AI and can be wrong. Do not rely on them for medical, legal or financial decisions. The assistant never claims to be a person.
Children
Instagram requires users to be at least 13 years old. The assistant is not aimed at children, and we delete data we learn belongs to a child below the minimum age.
Contact
Write to support@askthisai.net, or send /admin followed by your message in a direct message to reach the person who runs the assistant.
Questions about these documents
Write to us and we will reply. support@askthisai.net