Installation and hosting
Installed on your server, or hosted by us
Some businesses want their conversations on their own machine; others want nothing to maintain. We do both, and hand over a setup that is documented and secured.
Two ways to run it
On your server
We install the assistant on a Windows server you rent or own, connect a secure web address and document everything we set up. Your data stays on your machine.
Hosted by us
We run the assistant on a server we manage. You use the panel; updates and monitoring are our job.
What installation includes
- 01
Server preparation
Clock synchronisation, firewall rules and the runtime the assistant needs, configured and checked.
- 02
Secure web address
A domain or subdomain with HTTPS, so Meta can deliver messages and you can reach the panel.
- 03
Connection and settings
Your Instagram account connected, your information loaded and the panel limited to your IP addresses.
- 04
Handover
A written summary of what was installed, where it runs and how to restart or update it.
Server requirements
For the assistant alone. Higher volumes or heavy video use need more.
Operating system
Windows Server 2019 or newer, or Windows 10 or 11.
Memory
4 GB of RAM or more.
Disk
At least 5 GB free, and more if you keep media archives for long periods.
Network
A domain we can point at the server, reachable over HTTPS.
Packages
Installation
A one-time setup on your server.
- Server preparation and security basics
- Domain and HTTPS
- Assistant and panel installed
- Written handover notes
- Fixes after launch for the period in the proposal
Installation and maintenance
Your server, looked after by us.
- Everything in Installation
- Updates when new versions are released
- Monitoring of service health
- A monthly check-in
Managed hosting
Nothing to run on your side.
- A server provided and managed by us
- Updates and monitoring
- A backup schedule agreed in the proposal
- Panel access for your team
When the assistant runs on your server, the server rental is paid to the provider you choose.
Questions about installation
The current release runs on Windows. If Linux is a requirement, tell us and we'll scope it as a custom project.
Tell us about your server
Send the provider, operating system and size, or ask us to recommend one.