Management panel
The panel behind the assistant
Everything the assistant does is visible and adjustable here: every conversation, every person who writes to you, the answers it gives and the rules it follows.
One screen for your inbox
Conversations the assistant hands off arrive in the inbox with the full thread, so nobody has to ask the customer twice.
Inbox
- @selin.kWants to order the large size14:02Order
- @m.harrowAsked about a refund13:47Refund
- @deniz_artDelivery time to Ankara13:21
- @lucas.bThanks, that helped!12:58
@selin.k
- Customer:
Does the Arden jacket run small?
- AI assistant:
It's cut slim, so most people size up.
- Customer:
OK, I'd like a large then.
- AI assistant:
I'll pass you to our team to complete the order.
What's inside
- 01
Overview
Today's conversations, activity and anything waiting for your team, at a glance.
- 02
Inbox and conversations
Hand-offs and the full history of every thread, searchable by person or by text.
- 03
Users and limits
See who writes to you, adjust daily limits for a person, and block accounts that abuse the assistant.
- 04
Analytics
Message volume, languages, request types and busy hours over time.
- 05
Settings
Tone, rules, features on or off, and the information the assistant answers from.
- 06
Promotions and codes
Create campaign or gift codes that give customers extra usage or an offer.
- 07
Media archive
Photos, voice notes and videos customers sent, with what the assistant understood from each.
- 08
Health and logs
Connection status, service health and error logs, so problems show up before customers notice them.
Security
Restricted access
The panel can be limited to your office or VPN addresses, on top of the password.
Sessions you can end
Signing out ends every session, including copies of an old login.
Protected changes
Every form that changes something is protected against cross-site request forgery.
Audit log
Changes to settings are recorded with the time and what was changed.
Questions about the panel
It comes with every assistant package. If you already run your own bot, we can build a panel for it as a custom project.
Want to see the panel?
Ask for a walkthrough. We show it on a short call, using sample data.